FAQ

1. What is Antotechg?

Antotechg is an online store specializing in cordless electric ratchet wrenches, power tools, and related accessories. We offer a range of high‑quality tools designed for automotive work, machinery repair, and home projects. All products are displayed with clear images, specifications, and pricing on our website.

2. Is Antotechg a legitimate company?

Yes. The company operating this store is ANTOTECH GADGET LLC, based in the United States, with a business address at 3502 7th Ave SE, Aberdeen, SD 57401, United States. Our contact information, including email and phone, is shown on the website.

To ensure trust and safety, we use secure HTTPS encryption on our web pages, and all payment transactions are processed through PayPal, which offers money‑back protection for eligible purchases.

3. What payment methods do you accept?

We currently accept PayPal as our payment method, providing safe and encrypted checkout without directly sharing your financial information with us. This helps protect customers from unauthorized use of their card or account details.

We do not charge additional sales tax at checkout for orders within the United States.

4. How do I place an order?

Browse products on the site and click “Shop Now” to view product details.
Add the item(s) you want to your cart.
Proceed to checkout and sign in if you have an account; otherwise checkout as a guest.
Select PayPal for payment and complete your order securely.

If you experience any issues during checkout, contact our support team for help.

5. What are your shipping and delivery policies?

We aim to offer fast and reliable shipping for all orders. Shipping options and delivery time estimates will be shown during the checkout process. Please note that shipping time may vary by destination.

For more details on shipping charges, estimated delivery times, and processing, please see our Shipping Policy page on the site.

6. What is your returns and refund policy?

We offer a 30‑day return policy from the date you receive your item, provided the product is in its original condition and packaging. If you’re not satisfied with your purchase, you may request a return within this period.

Please see our Return & Refund Policy page for step‑by‑step instructions on how to return items and receive a refund.

7. Do you provide product warranties?

Yes, many of our products include manufacturer warranties. Please check the individual product description for specific warranty details. If you need assistance with a warranty claim, contact support with your order number and product issue.